Colorado Secretary of State Wayne Williams grew up in Virginia’s Shenandoah Valley, but he certainly dressed like someone who would eventually live more than half of his life in the West.
“My wife Holly and I wish everyone the best that Christmas and the holidays have to offer,” Williams said. “We’re thrilled to be able to spend it with our four grown children, one daughter-in-law, and our granddaughter.”
The Secretary of State’s office will be closed on Christmas Day and New Year’s Day, but you can still access most operations online, from updating your voter registration to establishing or renewing your business registration.
“While you’re visiting family, it’s a great time to remind folks to register or update your voter registration,” Williams said
Colorado Secretary of State Wayne Williams received plenty of praise during his final appearances before two legislative committees, where he highlighted the office’s achievements and challenges.
The El Paso County Republican presented his budget requests to the legislature’s Joint Budget Committee Friday morning, and later in the afternoon he discussed performance plans, regulatory and legislative agendas, and budget requests as part of the SMART Act hearing.
“I’ve had the opportunity to work very closely with you and your office on a variety of issues over the years,” Sen. Dominick Moreno, D-Commerce City, and the chairman of the Joint Budget Committee, told Williams.
“I just want to thank you for your years of service to Colorado and the excellent job you’ve done as our secretary of state and how hard I know you’ve worked to be bipartisan as much as you can be,” said Sen. Lois Court, D-Denver.
“That takes a lot to do the kind of work you’ve done and to try to work as hard as you have across the aisle and I absolutely appreciate it, so thank you.”
Who knew that when Colorado Secretary of State Wayne Williams visited Arrupe Jesuit High School last year to present a voter registration award it would lead to reducing a backlog at the SOS this year?
During the visit to the north Denver school, Williams learned that Arrupe Jesuit offers students a unique corporate work study program where students are employed at a variety of places, including nonprofits, law firms and health centers. The Secretary of State’s office decided to participate.
That’s how Dinell and Jamilee, freshmen at Arrupe, ended up at the Colorado Secretary of State’s Office working under the supervision of Shannon Bee, the bingo-raffle program manager.
The pair has gained skills in data entry and verifying scanned documents. Their salaries from the state go toward their tuition.
“It’s been rewarding to work in a state agency and make sure that the people of Colorado are served efficiently,” Dinell said. “The work I’ve done for the past few months has set the office ahead a whole year.”
That’s because the two have been able to reduce a backlog that was creating problems, said Gary Zimmerman, the Secretary of State’s chief of staff. If documents aren’t scanned and entered into the system they can’t be quickly searched.
“Thanks to these Arrupe Jesuit students, we have continued to improve the customer service that the Williams administration has provided to the public,” Zimmerman said.
Each year, employees across all divisions at the Colorado Secretary of State go through training to improves processes and provide even better services.
It’s called “LEAN training,” and the Business and Licensing Division just finished up three rounds. The teams focused on different areas within the Business and Licensing division: the notary application rejection rate, bingo-raffle electronic filing adoption rate, and the commercial registered agent or CRA filing process.
“We have come a long way in teaching our staff to use lean tools and ‘speak’ a common language of process improvement,” said Mike Hardin, the director of Business and Licensing.
Each team presented an “as-is” process map that also identified issues and opportunities for improvements. They then developed a “to-be” process map that shows a future improved process and generated a gap analysis to document the changes that need to be made. These three steps are the core of the LEAN methodology used to train the staff.
It’s all part of the Colorado Secretary of State’s reputation for giving Colorado businesses the tools to thrive.
Colorado Secretary of State Wayne Williams, Congressman Mike Coffman and others gathered Friday night in Denver to celebrate Double Ten Day commemorating the events that led to the creation of Taiwan, America’s close friend and ally.
“The United States has been, is and will always be Taiwan’s closest partner,” said Director General Jerry Chang, with the Taipei Economic and Cultural Office in Denver.
When his assistant, Shirley Chang, who is no relation, introduced the secretary of state she got a laugh from the crowd. She called Williams “our good friend” and said he was “most popular.”
Williams mentioned his visit to Taiwan a year ago, and how impressed he was with the nation.
“Taiwan is an example of the type of leadership and freedom that we all seek throughout the world,” he said.