Arrupe Jesuit High students learn skills at Secretary of State’s office

Dinell, an Arrupe Jesuit High School student who has a work study job at the Colorado Secretary of State’s office. (SOS photo)

Who knew that when Colorado Secretary of State Wayne Williams visited Arrupe Jesuit High School last year to present a voter registration award it would lead to reducing a backlog at the SOS this year?

During the visit to the north Denver school, Williams learned that Arrupe Jesuit offers students a unique corporate work study program where students are employed at a variety of places, including nonprofits, law firms and health centers. The Secretary of State’s office decided to participate.

Darleen Herrera, an investigator in the Colorado Secretary of State’s bingo-raffle division, and Jamilee, a work study student from Arrupe Jesuit High School. (SOS photo)

That’s how Dinell and Jamilee, freshmen at Arrupe, ended up at the Colorado Secretary of State’s Office working under the supervision of Shannon Bee, the bingo-raffle program manager.

The pair has gained skills in data entry and verifying scanned documents. Their salaries from the state go toward their tuition.

“It’s been rewarding to work in a state agency and make sure that the people of Colorado are served efficiently,” Dinell said. “The work I’ve done for the past few months has set the office ahead a whole year.”

That’s because the two have been able to reduce a backlog that was creating problems, said Gary Zimmerman, the Secretary of State’s chief of staff. If documents aren’t scanned and entered into the system they can’t be quickly searched.

“Thanks to these Arrupe Jesuit students, we have continued to improve the customer service that the Williams administration has provided to the public,” Zimmerman said.

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Recording board says farewell to Adams, Arapahoe clerks

The Electronic Recording Technology Board at its meeting Tuesday at the Colorado Secretary of State’s office. It is the last meeting for chairman Matt Crane, right, the outgoing Arapahoe County clerk. From left to right, board treasurer Gary Zimmerman, the SOS’ chief of staff; member Susan Corliss, the Kit Carson County clerk and recorder;  Charles Calvin with the Colorado Bar Association, Michelle Batey, the executive director of the ERTB; and Crane. (SOS photo)

The name is clunky — the Electronic Recording Technology Board. But its importance is hard to overstate — the board hands out grants to county clerks to update equipment that records property records, marriage licenses, mineral rights and more.

At Tuesday’s meeting at the Colorado Secretary of State’s office, the board paid tribute to two outgoing members, Arapahoe County Clerk Matt Crane and Adams County Clerk Stan Martin.

Crane has served as the chairman since the enterprise operation was created through legislation in 2016.  The measure also authorized clerks to charge a $2-a-document fee for five years to create a pool of money to help counties cover the cost of upgrades and purchases.

“It’s been fun to get this off the ground, considering where we were,” Crane said.

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Colorado Secretary of State: Working to provide even better service

Business and Licensing staffers Katy Wallace, Colin Whetsel and Amberdawn Scott.

Each year, employees across all divisions at the Colorado Secretary of State go through training to improves processes and provide even better services.

It’s called “LEAN training,” and the Business and Licensing Division just finished up three rounds. The teams focused on different areas within the Business and Licensing division: the notary application rejection rate, bingo-raffle electronic filing adoption rate, and the commercial registered agent or CRA filing process.

Secretary of State Wayne Williams.

“We have come a long way in teaching our staff to use lean tools and ‘speak’ a common language of process improvement,” said Mike Hardin, the director of Business and Licensing.

Each team presented an “as-is” process map that also identified issues and opportunities for improvements. They then developed a “to-be” process map that shows a future improved process and generated a gap analysis to document the changes that need to be made. These three steps are the core of the LEAN methodology used to train the staff.

It’s all part of the Colorado Secretary of State’s reputation for giving Colorado businesses the tools to thrive.

Under Secretary Wayne Williams, filing rates for new businesses are at record highs and business fees are some of the lowest in the nation.  Williams this year partnered with Gov. John Hickenlooper and created MyBizColorado, a new business start-up tool that supports small business owners across the state.

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Our county clerks: “Because I knew you I have been changed for good.”

Four of Colorado’s departing county clerks share a laugh at a clerks party Saturday night in the metro area. They are, from left to right, San Miguel County Clerk Kathleen Erie, Moffat County Clerk Lila Herod, Otero County Clerk Sharon Sisnroy, and Broomfield’s Jim Candelarie. (SOS photo)

They laughed.

“I love my husband — we’ll be married 60 years next year. But I don’t know if I want to be home with him all the time,” said Faye Griffin, the outgoing clerk in Jefferson County.

They envied.

“I’ll miss you all when I’m sitting on a beach next November,” said Hillary Hall, Boulder County’s term-limited clerk and recorder.

Longtime Jefferson County elected official Clerk Faye Griffin and her husband Walter at a party Saturday for departing clerks. (SOS photo)

They cried.

“Colorado is the leader in elections. I’m so proud of that,” said Bent County’s longtime clerk, Patti Nickell.

Most of the state’s departing county clerks gathered Saturday night at the Melting Pot in Louisville, where they were feted by the Colorado County Clerks Association. Chaffee County Clerk Lori Mitchell, president of the CCCA, read a letter to her outgoing colleagues.

“Your commitment and sacrifice to your office, staff and citizens of your county is what public service is all about. The county clerk is the hub of the community for connection to their government, and with that came challenges, wonderful memories and a front seat for history,” she said.

“Please remember you will always be a part of us — that our shared experiences and mutual understanding will never dissipate.”

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Public Sector Innovation award brought home to Colorado

Hilary Rudy and the 2018 Public Sector Innovation award, presented to the Colorado Secretary of State’s office for implementing risk-limiting audits. (SOS photo)

Deputy Elections Director Hilary Rudy earlier this month went to pick up the public sector innovation award given to Colorado for the use of risk-limiting audits.

The awards dinner was held in McLean, Va., where vendors, local, state and federal government projects were recognized for reimagining public-sector IT.

The Public Sector Innovation category “focuses on transformative tech that is truly reinventing government — at the federal, state and local levels,” according to the Government Innovation Awards website. Colorado’s RLA process in August was recognized as being the gold standard for ensuring election results.

A risk-limiting audit is a procedure that provides strong statistical evidence that the election outcome is right and has a high probability of correcting a wrong outcome. Risk-limiting audits require election officials to examine and verify more ballots in close races and fewer ballots in races with wide margins.

The SOS office was nominated for the award by Free & Fair, a company that provides elections services and systems. They developed the software used in Colorado’s risk-limiting audit in the 2017 coordinated election.

“I enjoyed the opportunity to pick up the public sector innovation award on behalf of Colorado,” Rudy said. “It’s an honor to be recognized alongside these incredible innovation projects.”